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Dargeelyn F. Loftin

P.O. Box 379
Greenbelt, Maryland 20768
Phone: 301-552-9170
e-mail: dargeelyn@loftinmgmt.com
website: www.loftinmgmt.com

SUMMARY OF EXPERTISE

A business strategist with progressive financial, product development, business development, marketing management and consulting experience. Solid reputation as a strategic visionary, problem solver and client advocate. Strong ability to develop and motivate teams. Performance-oriented with experience in profit and loss management. Skilled in executive level presentations, vendor relationships, and strategic partnerships. Extensive technical expertise in client/server environments, data communication technologies, and Internet applications.

PROFESSIONAL HISTORY

Loftin Management Consulting, Inc., Lanham, Maryland (1994 - Present)
President and Chief Change Officer
Manage multi-client accounts and lead diverse project teams in facilitating planning sessions, developing marketing strategies, and recommending business process methodologies to improve productivity and reduce costs for clients.  Assess critical business issues and design strategic and organizational development plans to enhance organizational performance. Conceived, developed and brought interactive services to market. Delivered technology assessments and evaluations for training, knowledge ware and groupware applications. Negotiated licensing and joint venture agreements. Designed and executed advertising, direct mail and public relations campaigns.

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Program managed a motorcycle traffic stop research project for the National Highway Traffic Safety Administration to identify strategies and techniques to improve the safety of motorcycle riders and law enforcement officers

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Designed and developed courses for the National Institutes of Health and delivered training to improve the performance and effectiveness of their business operations

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Facilitated the development of a strategic plan for the Maryland Department of Business and Economic Development to create/retain jobs, attract new businesses, and encourage retention and expansion of existing companies; received a performance rating of 95% for the project

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Developed a strategic business plan, sales strategy, sales training, and implementation criteria for an executive and career coaching program for the National Black MBA Association that was re-launched at their 15,000 attendee national conference

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Facilitated focus groups for the Department of Agriculture and jointly developed a marketing strategy/campaign to target market segments, produce educational materials, and encourage behavioral change to use food thermometers during cooking

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Program managed the creation of a secure communications network to combat computer-based crimes for the Department of Justice that was delivered within budget ($138,300) and on schedule in under 6 months

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Managed 3Com's eBusiness assessment service implementation and follow-up focus groups to confirm features/benefits and to establish a viable prospect list

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Managed the Olympic Program for America Online which was awarded the Member's Choice Award and came in $300,000 under budget

The Baldwin Group, Inc., Washington, DC  (2003 - 2010)
Vice President, Strategy & Development and Executive Consultant
Subject matter expert, project manager, trainer, facilitator and advisor on federal government engagements. Led business development and strategy for the company name the #1 Fastest Growing Asian American Business for 2010 by the U.S. Pan Asian American Chamber of Commerce (USPAACC).

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Developed outreach and education collateral for the Ticketing Aggressive Cars and Trucks program for the Department of Transportation; due to program management, client received two national awards for the TACT program’s successful outreach and operation

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Designed and facilitated a custom customer service course for the Department of Defense and received a high average satisfaction score of 88% from over 300 participants

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Provided process improvement recommendations to the Department of Agriculture to save $1.6 million/year, reduce equipment utilization rates by 58%, and reduce warehouse inventories by implementing print-on-demand eBusiness capabilities

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Facilitated appreciating learning interviews and focus groups and provided coaching recommendations for the Department of Treasury to stop key personnel departures and reduce employee grievances 85% within 6 months

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Facilitated sessions for the Nuclear Regulatory Commission to identify processes, understand impacts, and identify change targets that enhanced performance by 40% in the subsequent year

GE Information Services, Inc. (GEIS), Rockville, Maryland (1990 - 1994)
Manager, Business Communications
Had profit and loss responsibility for a $125 million unit that delivered customized electronic messaging, groupware, EDI, sales force automation, news and information services for Fortune 500 clients. Responsible for a cross-functional team of over 70 product managers, designers, developers, technical writers, quality assurance testers, sales support, and external consultants and contractors. Led marketing activities including the development of marketing plans, budgets, product and service announcements, customer presentations, competitive analysis and product marketing.

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Developed product development process improvements that improved quality by 35% and reduced cycle time by 55%

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Increased e-commerce revenues 35% and delivered services within the budget of $4.5 million in the first year

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Redesigned a GE client advisory group to facilitate client participation on product teams that decreased product rollout cycle time 40% and increased customer satisfaction 67%

Manager, BusinessTalk
Managed a direct team of 6 product managers who had product development responsibility for launching dial-up and LAN based services across several platforms. Established team goals with regard to schedule delivery, productivity, quality and contingency plans. Led world-wide commercialization activities including product development, product positioning, pricing and implementation to expand revenues to $90 million.

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Delivered client/press briefings in Australia, Brazil, England, France, Finland, Japan, South Korea, and Singapore to expand international penetration and increase global revenues 221%

Marketing Manager, Information Integration
Launched GEIS’ first news and information services designed for business clients. Created marketing collateral and documentation to foster expanded business use of the service.

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Commercialized 7 new services and negotiated third-party vendor contracts with Associated Press, Reuters, Dow Jones, Inc., Citicorp, etc. to generate over $500k new revenues in first year

Dialcom, Inc., (acquired by British Telecommunications) Rockville, Maryland (1989 - 1990)
Senior Product Marketing Manager
Managed the online information services offered via Dialcom’s global network service. Defined product development procedures, identified and developed new business opportunities with third-party vendors.

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Coached and lead a product team through change from a British Telecom acquisition by building closer relationships with clients and established mutual successes by growing revenues by 18% during the transition year

Prior Positions Held

bullet Business Development Manager
bullet Product Manager
bullet Financial Systems Consultant
bullet Financial Trader
bullet Computer Operations Manager
bullet Accountant

EDUCATION

MBA, Robert H. Smith School of Business, University of Maryland, College Park, Maryland
BS, Marketing and Finance,
Robert H. Smith School of Business, University of Maryland, College Park, Maryland

AWARDS

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Maryland’s Top 100 Minority Business Enterprises for 2006, by The Governor’s Office of Minority Affairs (OMA) and The Daily Record, September, 2006

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Chairman's Award, by the National Black MBA Association Annual Conference and Exposition Awards Banquet in Chicago, IL, October, 2001

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Chapter of the Year, National Black MBA Association, Washington, D.C. Chapter 2000

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Spirit Award For Entrepreneurial Excellence, by the Black MBA Association and Hispanic MBA Association of the University of Maryland Business School in April, 2000

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Eminent Entrepreneur Award, Black MBA Association, Hispanic MBA Association and Black Business Society of the University of Maryland Business School, 1998

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Entrepreneur of the Year, National Black MBA Association, Washington DC, 1996

EXECUTIVE BOARD PARTICIPATION

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Board of Governors, University of Maryland, College Park Alumni Association

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Advisory Board, Robert H. Smith School of Business

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Robert H. Smith School of Business Alumni Board, College Park, Maryland (non-profit), Past President, Board 2003 - 2006

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Southern Maryland District Board #134, Inc. (non-profit), Immediate Past President, Board 1993 - 2004

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National Black MBA Association, Washington DC Chapter (non-profit), Past President, Board 1997- 2002

PROFESSIONAL AFFILIATIONS

National Association of Female Executives, National Black MBA Association, Prince George's County Chamber of Commerce, and United States Tennis Association


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