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Dargeelyn F. Loftin
P.O. Box 379
Greenbelt, Maryland 20768
Phone: 301-552-9170
e-mail: dargeelyn@loftinmgmt.com
website: www.loftinmgmt.com
SUMMARY OF EXPERTISE
A business strategist with
progressive financial, product development, business
development, marketing management and consulting experience. Solid reputation as a strategic
visionary, problem solver and client advocate. Strong ability to develop and
motivate teams. Performance-oriented with experience in
profit and loss management. Skilled in executive level presentations, vendor relationships,
and strategic partnerships. Extensive technical expertise in client/server environments, data communication technologies, and
Internet applications.
PROFESSIONAL HISTORY
Loftin Management Consulting, Inc. , Lanham, Maryland (1994 -
Present)
President and Chief Change Officer
Manage
multi-client accounts and lead diverse project teams in facilitating planning
sessions, developing
marketing strategies,
and recommending business process methodologies to improve productivity and
reduce costs for clients. Assess critical business issues and design
strategic and
organizational development plans to enhance organizational
performance. Conceived, developed and brought
interactive services to market. Delivered technology assessments and evaluations for training, knowledge ware and
groupware applications. Negotiated
licensing and joint venture agreements. Designed and
executed advertising, direct mail and public relations campaigns.
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Program managed a motorcycle
traffic stop research project for the National Highway Traffic Safety
Administration to identify strategies and techniques to improve the safety of
motorcycle riders and law enforcement officers
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Designed and developed courses for the National Institutes of
Health and delivered training to improve the performance and effectiveness of
their business operations
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Facilitated the development of a strategic plan for the Maryland Department of
Business and Economic Development to
create/retain jobs, attract new businesses, and encourage retention and
expansion of existing companies; received a performance rating of 95% for the
project
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Developed
a strategic business plan, sales strategy, sales training, and implementation
criteria for an executive and career coaching program for the National Black MBA
Association that was re-launched at their 15,000 attendee national conference
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Facilitated focus
groups for the Department of Agriculture and jointly developed a marketing strategy/campaign to target market segments, produce educational materials, and encourage behavioral change to use food thermometers
during cooking |
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Program
managed the creation of a secure communications network to combat computer-based
crimes for the Department of Justice that was delivered within budget ($138,300) and on schedule in
under 6 months
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Managed
3Com's eBusiness assessment service implementation and follow-up focus groups to confirm features/benefits and to
establish a viable prospect list
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Managed
the Olympic Program for America Online which was awarded the Member's Choice
Award and came in $300,000 under budget
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The Baldwin Group, Inc., Washington, DC
(2003 - 2010)
Vice President, Strategy & Development and Executive Consultant
Subject matter expert,
project manager, trainer, facilitator and advisor on federal government
engagements. Led business development and strategy for the company name the
#1
Fastest Growing Asian American Business for 2010 by the U.S. Pan Asian American
Chamber of Commerce (USPAACC).
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Developed outreach and education collateral for the Ticketing Aggressive Cars
and Trucks program for the Department of Transportation; due to program
management, client received two national awards for the TACT program’s
successful outreach and operation
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Designed and facilitated a custom customer service course for the Department of
Defense and received a high average satisfaction score of 88% from over 300
participants
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Provided process improvement recommendations to the Department of Agriculture to
save $1.6 million/year, reduce equipment utilization rates by 58%, and reduce
warehouse inventories by implementing print-on-demand eBusiness capabilities
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Facilitated appreciating learning interviews and focus groups and provided
coaching recommendations for the Department of Treasury to stop key personnel
departures and reduce employee grievances 85% within 6 months
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Facilitated
sessions for the Nuclear Regulatory Commission to identify processes, understand
impacts, and identify change targets that enhanced performance by 40% in the
subsequent year
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GE Information Services, Inc. (GEIS), Rockville, Maryland (1990 - 1994)
Manager, Business Communications
Had profit and loss responsibility for a $125 million unit that delivered
customized electronic messaging, groupware, EDI, sales force automation, news
and information services for Fortune 500 clients. Responsible for a
cross-functional team of over 70 product managers, designers, developers,
technical writers, quality assurance testers, sales support, and external
consultants and contractors. Led marketing activities including the development
of marketing plans, budgets, product and service announcements, customer
presentations, competitive analysis and product marketing.
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Developed product development process
improvements that improved quality by 35% and reduced cycle time by 55%
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Increased
e-commerce
revenues 35% and delivered services within the budget of $4.5
million in the first year
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Redesigned a GE client advisory group to facilitate client
participation on product teams that decreased product rollout cycle time 40% and
increased customer satisfaction 67%
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Manager, BusinessTalk
Managed a direct team of 6 product managers who had product development responsibility for
launching dial-up and LAN based services
across several platforms. Established team goals with regard to schedule
delivery, productivity, quality and contingency plans. Led world-wide
commercialization activities including product development, product positioning,
pricing and implementation to expand revenues to $90 million.
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Delivered client/press briefings in Australia, Brazil,
England, France, Finland, Japan, South Korea, and Singapore to expand
international penetration and increase global revenues 221%
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Marketing Manager, Information Integration
Launched GEIS’ first news and information services designed for business
clients. Created marketing collateral and
documentation to foster expanded business use of the service.
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Commercialized 7 new services and negotiated third-party
vendor contracts with Associated Press, Reuters, Dow Jones, Inc., Citicorp, etc.
to generate over $500k new revenues in first year
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Dialcom, Inc., (acquired by British Telecommunications) Rockville,
Maryland (1989 - 1990)
Senior Product Marketing Manager
Managed the online information services offered via Dialcoms global network service.
Defined product development procedures, identified and
developed new business opportunities with third-party vendors.
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Coached and lead a product team through change from a British
Telecom acquisition by building closer relationships with clients and
established mutual successes by growing revenues by 18% during the transition
year
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Prior Positions Held
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Business Development Manager |
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Product Manager |
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Financial Systems Consultant |
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Financial Trader |
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Computer Operations Manager |
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Accountant |
EDUCATION
MBA ,
Robert H. Smith School of Business, University of
Maryland, College Park, Maryland
BS, Marketing and Finance,
Robert H. Smith School of Business,
University of Maryland, College Park,
Maryland
AWARDS
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Maryland’s Top 100 Minority Business
Enterprises
for 2006,
by
The Governor’s Office of Minority Affairs (OMA) and The Daily Record,
September, 2006
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Chairman's Award,
by the National Black MBA Association Annual Conference and Exposition Awards
Banquet in Chicago, IL, October, 2001
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Chapter of the Year, National Black MBA Association, Washington,
D.C. Chapter 2000
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Spirit Award For Entrepreneurial Excellence, by the Black MBA Association and Hispanic MBA Association of the University of
Maryland Business School in April, 2000
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Eminent Entrepreneur Award, Black MBA Association, Hispanic MBA
Association and Black Business Society of the University of Maryland Business School,
1998
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Entrepreneur of the Year, National Black MBA Association, Washington DC,
1996
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EXECUTIVE BOARD PARTICIPATION
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Board of Governors, University of Maryland,
College Park
Alumni Association
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Advisory Board, Robert H. Smith School of Business
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Robert H. Smith School of Business Alumni Board, College Park, Maryland (non-profit),
Past President, Board 2003 - 2006
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Southern Maryland District Board #134, Inc. (non-profit), Immediate Past
President, Board 1993 - 2004
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National Black MBA Association,
Washington DC Chapter (non-profit), Past President, Board 1997- 2002
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PROFESSIONAL AFFILIATIONS
National Association of Female Executives, National Black MBA Association,
Prince George's County Chamber of Commerce, and
United States Tennis Association
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Loftin Management Consulting, Inc.
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