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SURVEY

The purpose of this survey is twofold. First, it will provide insight into some of the questions you might consider in developing a strategic plan for your organization and a business strategy for your web site. It will also provide Loftin Management Consulting, Inc. with some useful statistics in helping to serve its existing and new clients. Thank you for your participation.

Strategic Plan

1. What type of strategic plan exists for your company, business or organization?

Summary Complete Operational None (please skip to #9)

2. Who is the primary person that prepares the strategic plan?

3. Who is the primary audience for the strategic plan?

4. How many years are projected in the planning horizon?

1 2 3 4 to 5 5 to 7 More than 7

5. How would you rate the effectiveness of the strategic plan?

Bad Poor Fair Good Excellent

6. Who has the ultimate responsibility for evaluating the effectiveness of the strategic plan?

Owner President/CEO Executive Board Other    

7. How often is the plan revised?


8. How are the goals and objectives of the strategic plan established?


Portal

9. Does your company have a knowledge management portal?

Yes No

If no, when do you plan to develop a portal? Please skip to #12.


If yes, what is your URL?

10. On a scale of 1 to 5, with 1 being very dissatisfied and 5 being very satisfied, please rate your level of satisfaction with your Web site services:

a. Portal business strategy:

very dissatisfied dissatisfied neutral satisfied very satisfied

b. Graphic design:

very dissatisfied dissatisfied neutral satisfied very satisfied

c. User interface design:

very dissatisfied dissatisfied neutral satisfied very satisfied

d. Application development:

very dissatisfied dissatisfied neutral satisfied very satisfied

e. Portal server setup and hosting:

very dissatisfied dissatisfied neutral satisfied very satisfied

f. Portal administrative training:

very dissatisfied dissatisfied neutral satisfied very satisfied

g. Portal marketing:

very dissatisfied dissatisfied neutral satisfied very satisfied

 

11. What marketing tactics do you use to increase traffic on your Portal?

12. Should we have any questions concerning your responses, please provide the following contact information:

Name
Title
Company
Country
Telephone
FAX
E-mail


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