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CHANGE MANAGEMENT
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LMC, Inc. has provided management expertise to companies with over $1 billion in
revenues. Ms. Loftin, President and Chief Change Officer of LMC, Inc., has
managed and delivered business process reengineering, balanced scorecards,
training and knowledge management programs for General Electric, British
Telecom, America Online, and other information technology companies. She
has coached and program managed cross-functional teams to develop and market
software applications, information services, and member programs for Fortune
1000 companies and small businesses.
We analyze and
document what a planned investment in change can provide and the
required return on investment. We can define the business need and
performance expectations for a change management project; assess the
project risks, including the cost and probability of success or
failure; estimate the cost of the project, including the combined cost
of the current/on-going operations; evaluate the capacity of the organization to carry
the project to success; and document the project milestones and
operational targets for the organization and individual contributors. |
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LMC, Inc. also provides
Strategic Planning and
Product Marketing Services.
Key Benefits
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Identifying the
project leader, champion and major stakeholders, and communicating them
throughout the organization |
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Establishing the goals, objectives and agendas, and
communicating the impact to the organization if the project isn't successfully delivered |
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Communicating the core competencies and supporting
infrastructure that are needed to launch a successful project |
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Feeling comfortable supporting remotely managed teams by
using groupware applications to keep members abreast of changing goals, initiatives and
deliverables |
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Determining how to make current processes more effective |
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Enhancing customer loyalty by creating effective
communication channels to support, development and sales staff |
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Cutting operations' costs and improving business processes
with information technology implementations |
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Creating and executing a project plan on schedule and within
the requested budget |
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Shortening the product development time-to-market by
developing E-Business products |
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Cutting product fulfillment costs by using new media
delivery mechanisms such as moving from print to Internet delivery |
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Cutting customer support costs by enabling customers and
subscribers to automatically renew subscriptions via the Internet |
Client Referral
Project
Management
We have coached and program managed cross-functional teams to develop
and market software applications, messaging services, and information
services for corporations and small businesses. We have implemented
project management procedures that have resulted in cutting eBusiness,
web site, and portal introduction timetables and increasing employee
productivity.
Our experienced project managers plan, execute, control, and budget
any project, regardless of size. We customize our approach for the
appropriate audience. We use timelines, Gantt and PERT charts,
Microsoft Project, and other project management tools to effectively
manage and communicate the progress of projects.
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Knowledge
Management
We view Knowledge Management as a series of initiatives, over and
above ’ordinary’ management, whose purpose is to make use of, and
derive benefit from, an organization’s existing resources of
knowledge. It is the capturing, organizing, classifying, storing, and
sharing of knowledge for the benefit of an organization’s key internal
and external stakeholders. We use website, portals, and other tools
to share the benefit of knowledge management in organizations.
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Business Process Improvement (BPI)
Our BPI services improve the operations in single processes or limited
segments within a business. Typically BPI is used to improve
performance in specific areas of operation without the radical change
that business process reengineering might offer. We can provide
objective and efficient reviews of organizational effectiveness that
pinpoint areas of strength and weakness. We provide realistic
organizational, training, and coaching goals that will lead to process
improvements. Our improvement recommendations are creative solutions
that streamline and reinvent workflow processes to help an
organization optimize the talents of people and use of resources
effectively.
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Operational
Assessments
Our assessments include process measurement, technology assessments,
leadership assessment, skills assessment, and performance measurement
that include balance scorecards, communication planning, and
organization diagnostics.
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Team Development & Training
Our training services are focused on implementing effective change
management practices in organization. We facilitate the investment in
an organization's human capital through meaningful, structured, and
blended training programs. Further, we use group training and
interaction to help personnel understand the importance of their
individual contribution to the success (or failure) of the
organization. We help team members develop insights and skills to
understand the significance of accountability. We stress alignment to
goals and objectives, relevance to the organization, pre- and
post-assessments, interactivity, and a fun and challenging learning
environment.
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Copyright ©
2008
Loftin Management Consulting, Inc.
All Rights Reserved.
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